In this episode of Understanding Users, I have the pleasure of chatting to another international guest, this time based in Sydney, Australia.
Tim tells me about his career journey into UX from academia via experimental psychology and social and economic research, and he shares his views on the differences between strategic and tactical research approaches. He also discusses an unexpected - but beneficial - consequence of COVID-19 in allowing his organisation to rethink some of its UX team structure and working practices, and we chat about UX as a discipline in Australia.
Finally, he plays my 3 card challenge to share his favourite UX tool, favourite technique and a trend he sees (or would like to see) in the future.
Thanks for listening, and I hope you enjoy the episode.